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Does Fireflies.ai train on your data?

Fireflies.ai by Fireflies.aiMeetings and transcriptionVendor's pages read on

Short answer

Not by default, according to the vendor's published terms.

The vendor states that inputs are not used for training by default on All plans. Read on 12 Nov 2026. The plan your company actually holds, and any negotiated terms, decide what applies to you.

A summary of what the vendor publishes, not legal advice, not an assessment of the vendor and not an endorsement. How this page was made.

Per plan

What the vendor states, plan by plan

PlanTrains on your dataDefault retentionHuman review of inputsSingle sign-on
All plansTeam / businessNoUnknownUnknownUnknown

“Unknown” means the vendor's page that would answer this was not read, or could not be opened. It does not mean “no”.

All plans

On All plans, the vendor states that inputs are not used for training. Not verified: default retention and human review of inputs.

Trains on customer data
No
“Fireflies does not use your meeting data to train AI models.”

The vendor states this on fireflies.ai, read on 12 Nov 2026

Unknown for this plan: Default retention; Zero-retention option; Deletion on request; Human review of inputs; Single sign-on (SSO); SCIM provisioning; Audit logs; Admin console; Data residency options; Customer-managed keys.

The vendor

Attestations and company facts the vendor states

SOC 2 Type II
Yes
“SOC 2 Type II certified, GDPR compliant, and HIPAA-ready on Enterprise plans with Private Storage and a signed Business Associate Agreement.”

The vendor states this on fireflies.ai, read on 12 Nov 2026

ISO/IEC 42001
Yes
“ISO 42001 Certified to the international standard for governing and managing AI responsibly.”

The vendor states this on fireflies.ai, read on 12 Nov 2026

HIPAA BAA available
Yes
“BAA for healthcare and DSA for education, available on Enterprise with Private Storage.”

The vendor states this on fireflies.ai, read on 12 Nov 2026

Model providers used
Third-party AI vendors (not named on the pages read)

The vendor states its AI vendors do not store meeting content after processing and may not use it for their own model training.

“We also impose a Zero Data Retention policy for meeting content, which includes audio, video, transcripts, and summaries of the meeting”

The vendor states this on fireflies.ai, read on 12 Nov 2026

“Yes” means the vendor's page says so, with the page linked. GhostAudit has not audited the vendor. Scope by product is on the vendor's page.

Plainly

What remains unknown

  • Default retention
  • Zero-retention option
  • Deletion on request
  • Human review of inputs
  • Single sign-on (SSO)
  • SCIM provisioning
  • Audit logs
  • Admin console
  • Data residency options
  • Customer-managed keys
  • ISO/IEC 27001
  • FedRAMP
  • GDPR DPA available
  • Company headquarters
  • Data processing location

None of these was guessed, inferred from another vendor or filled from memory. Ask the vendor, using the list below.

  • No DPA found in this review. The vendor pages read for this card did not include a data processing agreement. Many vendors publish one or provide it on request: ask the vendor.
  • Enterprise controls not verified. SSO, SCIM and audit logs have not been checked for this tool yet.
Do it yourself

How to check Fireflies.ai in your own company

  1. 01Find out which plan each account is on. People who signed up with a personal address are on the personal terms, whatever the company bought.
  2. 02Read the vendor's own page, linked under each fact below, and check that the sentence quoted here is still there. Pages change; the date shows when this one was read.
  3. 03Compare with your contract or order form. Where a data processing agreement or negotiated terms exist, they take precedence over the public pages.
  4. 04Record the plan, the setting and the date in your AI inventory, so that the answer exists the next time a customer or auditor asks.
For procurement

What to ask the vendor

Neutral questions for the points the vendor's public pages left open. Ask for the answer in writing.

  1. 01How long are prompts, files and outputs kept by default, and can an administrator shorten that period?
  2. 02Is a zero-retention option available on our plan, and what does it exclude (for example abuse monitoring logs)?
  3. 03How do we request deletion of our data, and within how many days is it completed, including backups?
  4. 04Can your staff or contractors read our inputs? In which cases, and is that access logged?
  5. 05Is single sign-on available on our plan, and can sign-in with personal accounts be blocked for our domain?
  6. 06Is SCIM provisioning available, so that leavers lose access automatically?
  7. 07Are audit logs available to administrators, and can they be exported to our security tooling?
  8. 08Is there an administrator console where data controls can be set for every account in our organisation?
  9. 09Where is our data processed and stored, and can a region be chosen?
  10. 10Do the statements on your public pages apply to our contract as written, or do negotiated terms override them?
FAQ

Questions about Fireflies.ai

Does Fireflies.ai train on your data?
Not by default, according to the vendor's published terms. The vendor states that inputs are not used for training by default on All plans. Read on 12 Nov 2026. The plan your company actually holds, and any negotiated terms, decide what applies to you.
Is Fireflies.ai safe to use at work?
GhostAudit does not rate tools. Whether Fireflies.ai is acceptable for your company depends on the plan you hold, the data people put into it and your own policy. This page records what the vendor states, with the wording and the source, so that decision can be made on facts: All plans: no (training on customer data).
Which attestations does the vendor of Fireflies.ai state?
The vendor's pages state: SOC 2 Type II, ISO/IEC 42001 and HIPAA BAA available. This is the vendor's statement, with the page linked; GhostAudit has not audited the vendor, and the scope by product is on the vendor's page.
When were these facts checked, and how do I report an error?
The vendor's pages were read on 12 Nov 2026. Every quotation was checked against the stored text of its source page on that date. To report an inaccuracy, email [email protected] with the page that shows the current wording.
Method

How this page was made, and how to correct it

Every fact above is a statement found on a page Fireflies.ai itself publishes. The page was fetched and reduced to text, the statement was recorded with its exact wording, and the quotation was checked against the stored text of the page. Quotations are at most 25 words. Search results, blogs and third-party summaries were not used.

These are summaries of statements the vendor publishes, as read on the date shown. They are not legal advice, not an assessment of the vendor and not an endorsement. Vendors change their terms: open the linked source and check your own contract before you rely on a statement.

Found an error, or are you the vendor? Report an inaccuracy with the page that shows the current wording. The page is re-read; the fact, its quotation and its date are corrected, or the fact is set to unknown if the page cannot be opened. The full method.

The vendor's official pages

Fireflies.ai is a product of Fireflies.ai. GhostAudit is not affiliated with, endorsed by or sponsored by Fireflies.ai.

Is Fireflies.ai in use at your company, and on which plan?

GhostAudit shows which AI tools your people use, from Google Workspace or Microsoft 365 and from the browser, and sets each one beside the terms on this page. It records tool names and time, never prompts.